Influ2 can send engagement notifications directly to your Slack channel, informing your team in real time. This is achieved through Webhook URLs, which enable seamless integration. Setting up these notifications can be done via custom integrations functionality or the Slack app, providing flexibility based on your workflow preferences.
How to set up Slack notifications via custom integrations
1. Go to the Slack App Directory and log in to your account.
2. Navigate to Manage, then select Custom Integrations.
3. Choose Incoming WebHooks.
4. Click Add to Slack.
5. Select an existing or create a new channel where you'd like to receive notifications. You can make it public or private.
6. Click Add Incoming WebHooks integration.
7. In the Integration Settings, copy the generated Webhook URL for your channel.
8. Under Customize Name, enter "Influ2".
9. Click Save Settings.
10. Share the Webhook URL with your Implementation or Customer Success Manager
Nice work!
How to set up notifications via the Slack app
1. Navigate to the Slack App Page.
2. Click Create an app
3. Choose to create an app From scratch.
4. Name the App Influ2 and select your workspace.
5. Click the Add a short description... field.
6. Feel free to customize the app look; in this example, we’ve used #696969 as the background color and added the Influ2 icon.
7. Click Save changes.
8. Go to the Incoming Webhooks Page.
9. Activate Incoming Webhooks.
10 Click Add New Webhook to Workspace.
11. Select the channel to which Influ2 will post alerts.
12. Click Allow.
13. Copy the channel webhook URL and share it with your IM or CSM.
Note: If we need to send notifications to multiple channels, we need to repeat steps 10-13 to get webhook to other channels.
Nice work!